Frequently Asked Questions

What is RefReps?


RefReps was designed for you to see the "game" through the eyes of the officials. We bring real-world, in-game scenarios, straight to you; anywhere, anytime, so YOU can make the call!




How much does RefReps cost?


You can get started now, and preview all our Premium content, for FREE on any compatible Apple device. Monthly subscriptions for Premium content start at $14.99/month. Our annual subscriptions will save you over 10% or, if you're not the subscription type, you can purchase packs individually as well. See all our subscription options HERE.




Where do I get RefReps?


RefReps is available in the Apple App store and is compatible with any iPhone (requires iOS 14.1 or later), iPad (requires iOS 14.1 or later), iPod Touch (requires iOS 14.1 or later), or Mac computer (requires macOS 11.0 or later and a Mac with an Apple M1 chip).




How do I cancel my subscription?


We are very laid back here at RefReps. You can cancel anytime online with a few clicks. There are no cancellation fees, and you can start or stop your account anytime. Cancellations take effect at the end of your current billing period. Upon cancellation, you will lose any unspent tokens you have accumulated with your subscription.




What sports are availible in RefReps?


We are constantly adding new sports. We started with basketball and football. Next after those is softball, baseball, and wrestling; and we will be adding additional sports such as soccer, volleyball, and lacrosse in the future!




Where do I start?


First thing you have got to do is create an account by visiting https://signup.refreps.com/. You can get started for free, or subscribe and cancel anytime. If you decide to get started for free you CAN NOT upgrade to Premium in the app. We know it’s a bit of a pain, but you will have to come back here and manage your subscription from https://account.refreps.com/.




What are tokens used for?


When you subscribe you receive tokens, which can be redeemed in our marketplace for ANY Premium content packs (1 token = 1 pack). With a monthly subscription, you get 1 token right away, then 1 token every 3 months. With a yearly subscription, you get ALL 4 tokens right away, to use whenever you wish. Purchasing with tokens saves you over 50% of the market price on all Premium content packs.